Delivery Policy

Delivery Policy

All products are shipped discreetly in a brown box with absolutely no indication as to the contents.

All goods that are dispatched are sent by a recorded, insured service. This means goods will not be left on the doorstep or with neighbors.

United Kingdom

Goods are dispatched by the delivery method selected during checkout:

  • Royal Mail: If you are not in when the parcel arrives, they will keep the package at their local depot for 7 days to allow collection. After 7 days, the parcel returns to us. Delivery typically takes 1–3 working days.
  • DPD Courier: If you are not in when the parcel arrives, they will keep the package at their local depot for 5 days. After 5 days, the parcel returns to us. Delivery typically takes 1–2 working days.

Southern Ireland

  • Royal Mail Recorded delivery is used for parcels under 2kg.
  • Parcels over 2kg are sent via DPD Courier International.
  • Delivery typically takes 3–5 working days.

Europe

  • Royal Mail Recorded delivery is used for parcels under 2kg.
  • Parcels over 2kg are sent via DPD Courier International.
  • Delivery typically takes 3–5 working days.

Rest of World

  • Royal Mail Recorded delivery is used for parcels under 2kg.
  • Parcels over 2kg are sent via DPD Courier International.
  • Delivery typically takes 3–5 working days.

BFPO (British Forces Post Office)

  • Goods are dispatched via Royal Mail Recorded delivery.
  • Delivery typically takes 3–5 working days.

Last updated: July 3, 2025